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Follow up after every job, the same way every time

Review Follow-Through is designed to send your customers a friendly invitation to share their experience after the work is done, with one gentle reminder. AI drafts replies to reviews, and you decide what gets posted.

Who it's for

  • Service businesses that do good work but forget to ask for reviews when things get busy.
  • Owners who want a steady, fair follow-up for every completed customer, not just the happiest ones.
  • Anyone who wants help writing review replies without starting from a blank page.

What's included (planned)

  • AI reply drafts that are not posted until you approve them.
  • One trigger based on completed work, the same for every customer.
  • Designed to link to your review page, once set up.
  • A simple monthly summary of invitations sent.

Not included: buying or writing fake reviews, promises about ratings, removing negative feedback, promotional texts, or unlimited complaint handling.

How it works

  1. Connect your review page. Tell us where customers should leave a review and what counts as a completed job.
  2. We set it up and you review it. Once built, the invitation and reminder are set up for you to approve the wording.
  3. Customers get invited. Once live, the invitation is designed to go out after each completed job, and you approve reply drafts when reviews come in.

FAQs

Is this available now?

Not yet. Review Follow-Through is being prepared. Send us your interest to hear about next steps.

How much does it cost?

We don't have an approved price yet. Pricing is coming soon.

Do you only ask happy customers?

No. It is designed to send the same invitation to every customer whose work is complete. That's fairer to your customers and keeps your reviews honest.

Will replies post without me seeing them?

No. AI drafts each reply, and you approve it before anything is posted.

Can you text my customers?

Requests go by email. Text messages are not offered at launch.

Pricing

Pricing coming soon.

Call to action

General information, not legal advice. This is a planned service; features and included amounts may change before launch.

Done + Documented. Know it. Do it. Prove it.

An Ensign Universal Solutions company.

20 W 1st S #2, Rexburg ID 83440

Contact us through our Interest Form

General information, not legal advice.

© 2026 Ensign Universal Solutions LLC. Done + Documented is offered by Ensign Universal Solutions LLC.